Refund Policy

Last updated: October 26, 2026

1. Free trial

Every new piggy bank starts with 30 days of the Couple plan, free. No card is needed, so you're never charged when the trial ends; the piggy bank simply moves to the Free plan unless you choose a paid one.

2. Refund window

If you're charged and aren't happy, contact us within 14 days of the charge for a full refund. Refunds go back to the original payment method.

3. How to ask for a refund

Email hello@heybudget.app with your account email and the charge you'd like refunded. We aim to handle refund requests within 5 business days.

4. Cancelling

Cancelling a plan stops future charges but doesn't refund the current billing period on its own. Ask for a refund separately if you want the current period refunded within the window above. When the paid period ends, the piggy bank moves to the Free plan and nothing is deleted.

5. Payment processing

Payments are processed by Paddle.com, our merchant of record. Paddle may also apply its own buyer protection policies.

6. Changes to this policy

We'll change the date at the top when we update this policy.

7. Contact

Questions about refunds can be sent to hello@heybudget.app.